Student Welfare & Support

In the delivery of its programmes and services, NZCCM undertakes to ensure that students benefit from:

• Excellent and effective education, in courses offering recognized qualifications.
• Academic freedom, within the framework of college regulations.
• Personal freedom from prejudice and harassment of any kind.
• Appropriate services and facilities, of a high standard.
• Accurate and open information.
• Fair assessment and evaluation of work.
• Timely resolution of problems.
• The opportunity to participate in the revision of systems and policies.

Here at the NZCCM we pride ourselves on the staff we have from different ethnic backgrounds who are happy to offer support to our wide diversity of students studying here.

The NZCCM is committed to helping students achieve the best outcome from their attendance at the college.  To ensure optimal conditions for your academic success and personal well-being, we will provide you with:

• The support and guidance of teachers to help resolve problems relating to studies.
• Support and guidance by the administration and/or management for all non-academic concerns, and also if the student wishes to bring any matter to the attention of the Manager or Principal rather than to teaching staff.
• Referral to outside support and/or welfare services, if deemed appropriate and necessary for the student’s welfare. Refer to section External Support Services of our student handbook for more detailed information.
• The opportunity at any time to evaluate the quality of the student guidance and support delivery systems.
• Clear and up-to-date information of all NZCCM services and relevant outside services that are available.

The welfare and support services offered are detailed in the Student Handbook you will receive at the start of your course. NZCCM welcomes those who intend to graduate as practitioners of Chinese Medicine, and our support services are intended to assist students with any health issues or disability on a path towards confident, independent professional practice. Any such issues must be stated clearly in the Enrolment Form and will be discussed during the interview, allowing NZCCM to consider whether appropriate support can be provided, and the likelihood of the applicant’s ability to meet professional requirements and practice independently on completion of the programme.

Orientation

Attendance at the student orientation is compulsory. This occurs during the first week of the academic year.  All students must attend Day 1 and a timetable of required attendance for the remainder of the week will be provided. During your first week of study at NZCCM, we will provide: 

• advice to all students about the college’s administrative operations
• information about NZCCM teaching programmes and assessment schedules, including off-campus clinical classes
• information about complaints procedures
• welfare and support services available
• procedures for ensuring your health and safety
• an explanation of the Code of Practice for the Pastoral Care of International Students.
   

In addition, our staff will provide international students with advice and information about:

• additional welfare and support services available
• transport
• using the NZ banking system
• New Zealand laws, customs and culture
• student work opportunities
• touring in the Auckland or Christchurch region, and around New Zealand